Your foot is as unique as your fingerprint! Your foot is yours and not the same as anyone else’s. This is why we do not sell pointe shoes without fitting. We are passionate about all things dance and this includes dance safety. We are 100% committed to finding the perfect pointe shoe for YOU so we only sell pointe shoes that we feel fully confident in.
Pointe fittings are complimentary when purchasing pointes in our store. We do not provide fittings outside of the pointe shoe sale.
We know you’re excited, so are we, but first, we have a few important things to tell you about our fitting policy:
Pointe shoe fittings are conducted by appointment only. Appointments for fittings are taken between the following times:
Monday: 10.30am - 5.00pm
Tuesday: 9.30am - 5.00pm
Wednesday: 9.30am - 5.00pm
Thursday: 10.30am - 5.00pm
Friday: 9.30am - 5.00pm
Saturday: 9.30am - 5.00pm
Talk to our sales team today to book your appointment. We ask you to email us for all appointments if possible. We’re very busy and this makes sure we keep track of everything.
Each fitting is allocated a thirty-minute time slot. If you’ve got easy-breezy feet you might be out in under 30 minutes, but if you’ve got tricky feet we may need to spend a little longer to get you the perfect pointe shoe.
Please arrive five minutes prior to your fitting for check-in.
We understand that things can happen to make you late. We forgive you. But, if the worst happens and you are late for an appointment, please let us know you are on your way and we will do as much as we possibly can in your allocated time.
If you are more than 10 minutes late your appointment may be re-scheduled.
You’re busy. We’re busy. We understand that things come up unexpectedly. If you can’t make it for your appointment, please let us know as soon as possible so we can squeeze someone else in. 24 hours notice would be great!
We would love to have your class in for a group fitting! We need a little time to prepare though, so we will need you to give us at least seven days notice for groups of 3+ students. Give our sales team a call or send them an email to get your fitting organised.
We ask you to please, please, PLEASE ensure that all pointe shoes are checked by your teacher before you sew on ribbons and elastics. We understand how important it is to be happy and confident in your pointe shoes and we are more than happy to re-fit and exchange pointe shoes once they are un-worn and the ribbons have not been sewn on.