FAQ

Got a burning question? Find all the answers right here!

Can I buy Gift Vouchers ?

Yes. We sell gift cards for use on our online store. 

We also sell gift cards in our stores for use in stores only. These can be loaded with an amount of your choice and redeemed in stores. 

Do you have sales?

Absolutely, keep an eye on our Instagram Page to make sure you keep up to date with all information including new styles, sales, promotions and competitions.

Ambassador search?

Once a year we run a search competition and chose three dancers to represent our brand on social media as our official ambassadors. The search takes place during July and August and the ambassador term runs from September to June. Keep an eye on our social media pages to follow our current ambassadors and find out when applications open for next year's search.

Can I buy Pointe shoes online?

We do not sell pointe shoes online. We believe, above all, in safe dance practice and that means having pointe shoes fitted correctly by professionally trained fitters. We fit pointe shoes in stores by appointment. 

Do you open on Bank Holidays?

Unfortunately, no. We generally close on bank holidays. Keep an eye on our social media pages for up-to-date information about last-minute opening hours. 

The item I need is out of stock

If the product you need is out of stock keep checking back, some of our items do come back in. Alternatively, give us a call and we can let you know for sure when the item will be available again.

What is the best way to figure out shoe size?

All sizes listed on our website are UK sizes. As some dance shoes fit quite differently to each other, each individual product has a sizing recommendation in the Product Details section. The easiest way to pick the correct size will be to find a pair of your own shoes that fits well, check what size these shoes are (in UK size) and then follow the "Fit" advice in the Product Details section.

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