DELIVERY

Order fulfilment is operating as normal, orders are processed within 24 hours (excluding weekends and bank holidays) and dispatched Monday to Friday. See delivery times below.

Orders are shipped via An Post and GLS. Tracking information will be emailed once your order has been dispatched. Both companies require a signature on receipt and operate Monday to Friday.  Please ensure there is someone available to accept and sign for your parcel.

 

Free shipping on online orders over €50 and FREE returns available *ROI only*

 

Brexit Update

Due to Brexit shipping to the UK will be suspended from December 30th, 2020. Our team is currently working on a shipping solution. Service will be restored as soon as possible.

Apologies for any inconvenience caused.

An Post is currently experiencing delays and service disruptions on international parcels due to Covid-19 and Brexit. This may affect your order.

For up-to-date info please visit An Post

We are working to ensure safe delivery.

  • Our fulfilment team are practicing social distancing and implementing recommended hygiene routines.
  • Our customer service team are set up remotely. Please email orders@danceworld.ie or call 01 4976129 for any order assistance.
REGION

DELIVERY SCHEDULE

COST PER SHIPMENT

IRELAND An Post Express Service 1-5 days Monday - Friday€5
UK An Post Express Service Temporarily Suspended  to the Brexit.3-7 days Monday - FridayN/A
EUROPE An Post Express Service(Order value €99 and less) 3-10 days Delivery Monday - Friday€15
EUROPE An Post Express Service(Order value €99 and more)3-10 days Delivery Monday - Friday€20
EUROPE An Post Express Service(Order value €199 and more)3-10 days Delivery Monday - Friday€25
EUROPE An Post Express Service(Order value €299 and more)3-10 days Delivery Monday - Friday€30
WORLD An Post Express Service(Order value €99 and less) Temporarily Suspended  to the Covid 19 Restrictions.5-10 days Delivery Monday - Friday€25
WORLD An Post Express Service(Order value €99 and more)Temporarily Suspended  to the Covid 19 Restrictions.5-10 days Delivery Monday - Friday€30
WORLD An Post Express Service(Order value €199 and more)Temporarily Suspended  to the Covid 19 Restrictions.5-10 days Delivery Monday - Friday€35
WORLD An Post Express Service(Order value €299 and more)Temporarily Suspended  to the Covid 19 Restrictions.5-10 days Delivery Monday - Friday€40

Yes, changes can be made to your order within 1 hour of placing. If the order has been dispatched, we are unable to make changes.

To amend your shipping address, contact our team at orders@danceworld.ie or call 01 4976129. Online customer service is available Monday- Friday 10.00am-5.30PM


*Please note hours may vary due to the coronavirus pandemic*

 

Tracking information will be emailed once your order has been dispatched.

You can track An Post parcels here

An Post tracking numbers begin with the letters LJ or CB.

You can track GLS parcels here

GLS tracking numbers begin with 212

 

If you have any issues tracking your order, contact our team at orders@danceworld.ie.

Due to the high number of deliveries at Christmas time, An Post occasionally experiences delays. Please anticipate a potential additional waiting time for your parcel to arrive. We apologise for any inconvenience caused.

Delivery Note

Please note that the maximum weight limit for European destinations is 20kg. For destinations outside of Europe the weight limit is 2.5kg. Should orders exceed these limits a member of the customer services team will contact you to discuss your options.*

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